Reference

bejo88 Legal: What You Need to Know

Our legal framework at bejo88 sets out how we collect your data, how long we keep it, and exactly what you can ask us to change or remove.

Account Data RightsCookie DisclosureDANA & QRIS Policy ContextRetention ScheduleContact Path

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How Our Terms Apply to Your Account

bejo88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with us, you enter an agreement that covers how we process the personal details you provide — your phone number during verification, the wallet you link (DANA, OVO, GoPay, or QRIS), and your transaction history. We retain transaction records for the

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period required under applicable Indonesian financial practice and delete identifiable profile data on verified request. Our terms do not override your rights under Indonesian consumer protection frameworks; where local law grants you broader rights, those apply. We do not sell personal data to third parties and
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do not share wallet credentials — your OVO or DANA details pass only to the payment processor handling your deposit or withdrawal. Any dispute about a transaction or account decision can be escalated through our policy contact channel within 30 days of the event. Full terms
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are versioned and dated; the date at the top of the published document is the version in effect for your account.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

POLICY CONTACT PATHS

Reach Us With a Legal or Policy Question

If you have a question about your data, a request to update account details, or a dispute about how a policy was applied, our support team handles policy cases through the channels below. We aim to acknowledge policy requests within one business day and resolve them within seven.

Team online

Live Chat

Available around the clock directly from your account dashboard — the fastest path for account-level policy questions and data requests.

Email Support

Send detailed policy or dispute enquiries to our support address; include your registered phone number so we can locate your account quickly.

Help Centre

Our written policy articles cover data retention, cookie settings, and account closure steps — check there first for common legal questions.

HOW WE HANDLE THIS

Data Handling, Cookies and Account Security

We keep your account and its associated data protected through several operational practices, described below. These apply from the moment you complete phone verification through to account closure.

Data Collection Scope

We collect your phone number, deposit and withdrawal history, and session logs.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand lobby navigation.

Account Security

Phone verification is required before account access is granted.

Data Retention

Profile data is kept while your account is active. After a verified closure request, identifiable data is removed within 14…

Who to Contact

Policy and data requests go to our support team via live chat or email.

Requesting Changes

You can ask us to correct inaccurate profile data, request a copy of what we hold, or ask for deletion.

Your Legal Questions About bejo88 Answered

These are the policy and legal questions we hear most from Indonesian account holders. If your question is not here, our live chat team can help directly.

Access to our platform and specific services depends on local law. We serve where local law permits, and it is your responsibility to confirm that using our platform is lawful in your location.

We collect your phone number, deposit and withdrawal records, and session activity. We do not store your DANA, OVO, GoPay, or QRIS login credentials — those are handled by the payment processor.

Identifiable profile data is removed within 14 days of a verified closure request. Transaction records are kept for the period required under applicable Indonesian financial practice, then deleted.

Contact our support team via live chat or email with your registered phone number. We will verify your identity and process the request within seven business days.

Yes. Raise a correction request through live chat or our help centre. We verify the change against your registered phone number and update the record within seven business days.

We use session cookies for login continuity and analytics cookies to understand how you navigate the lobby. You can review and adjust your cookie preferences from the settings page inside your account.

Submit a dispute through live chat or email within 30 days of the event. Include your registered phone number and a brief description of the issue. We acknowledge policy cases within one business day.

bejo88 Legal: What You Need to Know

Reach Us With a Legal or Policy Question

Live Chat

Email Support

Help Centre

Data Handling, Cookies and Account Security

Data Collection Scope

Cookie Use

Account Security

Data Retention

Who to Contact

Requesting Changes

Your Legal Questions About bejo88 Answered

01 Does bejo88 legal access depend on where I live in Indonesia?

02 What personal data does bejo88 collect when I open an account?

03 How long does bejo88 keep my account data after I close my account?

04 How do I request a copy or deletion of my bejo88 account data?

05 Can I update incorrect information on my bejo88 account?

06 What cookies does bejo88 use and how can I manage them?

07 How do I raise a legal dispute or policy complaint with bejo88?

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