Reference

bejo88 Privacy Policy: What We Collect and Why

At bejo88, our Privacy Policy sets out exactly what account and payment data we hold, how we use it, and how you can access or update it at…

Account DataDANA & OVO TransactionsCookie ControlsRetention ScheduleContact Rights
bejo88 bejo88 Privacy Policy: What We Collect and Why
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct an error, or raise a concern about how we handled your account information, our support team is available around the clock. For privacy-specific requests, the fastest path is live chat directly from your account dashboard, where our agents can verify your identity and act on your request in the same session.

Team online

Live Chat

Open a live-chat session from your account dashboard, 24 hours a day. Agents can verify your identity and process data requests within the same conversation.

Email Support

Send your privacy request to our support address with your registered phone number and request type; we aim to respond within two business days.

In-Account Help Centre

The Help Centre inside your account lists step-by-step paths for data access, correction, and deletion requests without needing to contact an agent.

HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security

We keep our data practices specific and verifiable so you always know what we hold and how long we hold it.

Data Minimisation

We collect only what is necessary: your phone number, deposit method, transaction references, and session device data.

Cookie Controls

Session cookies keep you logged in; analytics cookies help us measure page performance.

Account Security

Phone verification is required before account access is granted.

Data Retention

Account records are held for the duration your account is active plus twelve months.

Your Right to Access

You can request a summary of all data we hold on your account at any time via live chat or…

Correction and Deletion

If any detail on your account is wrong, contact support and we will correct it.

Privacy Policy Questions Answered

Common questions about how bejo88 handles your personal data, account records, and privacy rights under our Privacy Policy.

We collect your registered phone number, a verified device session, and the payment method you choose — such as DANA, OVO, GoPay or QRIS. No additional personal documents are requested unless a transaction triggers a manual review.

DANA and OVO transaction references are used only to match your deposit to your account and to resolve any payment disputes. We do not share wallet identifiers with advertisers or unrelated third parties.

Account data is retained while your account is active and for twelve months after. Transaction references from DANA, QRIS, bank transfer, and other deposit methods follow the same twelve-month rolling retention schedule.

Yes. Open a live-chat session from your account dashboard, verify your identity, and request a data summary. We aim to deliver it within two business days. Your right to access depends on local law.

We use session cookies to keep you logged in and analytics cookies to measure page performance. You can decline analytics cookies via your browser without losing access to your account or lobby.

Contact us through live chat or email with your registered phone number and the correction you need. Deletion requests are handled where local law permits; completed transaction records cannot be removed from audit logs.

Reach our support team via live chat, available around the clock, or send an email to our support address. For formal privacy complaints, note your registered phone number and describe the specific concern so we can investigate promptly.